Research Article Open Access

Relationship Between Total Quality Management Practices and Contractors Competitiveness

Faihan Alotaibi1, Rushami Zien Yusoff1 and Rabiul Islam2
  • 1 School of Business Management, University Utara Malaysia, Malaysia
  • 2 School of Economics, Finance and Banking, College of Business, University Utara Malaysia, 06010, Kedah, Malaysia

Abstract

Total quality management is basically about continuous organizational success through the employment of customer satisfaction and by basing it on the contribution of all the employees constantly working to enhance processes, services and products. The competitiveness concept has been defined in multitude of ways; in the individual firm’s context, industries context and nation’s context. The aim of the study is to identify the relationship between total quality management practices and contractors competitiveness. In order to achieve the study objective in the present study, a survey conducted. Questionnaires distributed to the contractor’s managers in Saudi Arabia. The findings of the study turn out to be true; the study will contribute to both theory and practice. Through the present study, the researcher expects the findings to shed light on the research conducted hierarchical regression to analyse the relationships amongst different total quality management practices and practices of competitiveness.

American Journal of Applied Sciences
Volume 10 No. 3, 2013, 247-252

DOI: https://doi.org/10.3844/ajassp.2013.247.252

Submitted On: 5 April 2013 Published On: 17 March 2013

How to Cite: Alotaibi, F., Yusoff, R. Z. & Islam, R. (2013). Relationship Between Total Quality Management Practices and Contractors Competitiveness. American Journal of Applied Sciences, 10(3), 247-252. https://doi.org/10.3844/ajassp.2013.247.252

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Keywords

  • Relationship
  • Quality Management Practices
  • Competitiveness