Literature Review Open Access

Improving Organizational Citizenship Behavior through Spirituality and Work Engagement

Aminah Ahmad1 and Zoharah Omar2
  • 1 Institute for Social Science Studies, Universiti Putra Malaysia, Selangor, Malaysia
  • 2 Department of Professional Development and Continuing Education, Faculty of Educational Studies, Universiti Putra Malaysia, Selangor, Malaysia

Abstract

The focus of previous studies on predictors of organizational citizenship behavior has been on individual, organizational and task characteristics as well as leadership behaviors. Despite the greater focus of previous studies on individual characteristics, little is known about the potential effect of spirituality on organizational citizenship behavior. Using the work engagement model and results from previous empirical studies, a framework was developed to examine the effect of workplace spirituality on organizational citizenship behavior through work engagement as the mediator. It is expected that workplace spirituality will have positive effects on organizational citizenship behavior and work engagement and work engagement will positively affect organizational citizenship behavior. According to the framework, when employees experience workplace spirituality, their engagement in work roles will be enhanced and they will be more likely to engage in citizenship behavior. The significance of this paper is that it offers a framework as well as hypotheses that could be tested and the framework implies that organizations should establish climates that are spiritually-rich, recognizing the potential predictive ability of workplace spirituality on organizational citizenship behavior and work engagement.

American Journal of Applied Sciences
Volume 12 No. 3, 2015, 200-207

DOI: https://doi.org/10.3844/ajassp.2015.200.207

Submitted On: 22 September 2014 Published On: 7 May 2015

How to Cite: Ahmad, A. & Omar, Z. (2015). Improving Organizational Citizenship Behavior through Spirituality and Work Engagement. American Journal of Applied Sciences, 12(3), 200-207. https://doi.org/10.3844/ajassp.2015.200.207

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Keywords

  • Workplace Spirituality
  • Work Engagement
  • Organizational Citizenship Behaviour