Research Article Open Access

An Approach from Knowledge Dust to Gems (Knowledge Management)

Praveen Kumar and Satish Chhokar

Abstract

Problem statement: Most businesses rely on the fact that their employees possess relevant knowledge and that they can apply it to the task at hand. The problem is that this knowledge is not owned by the organization. It is owned and controlled by its employees. Maintaining an appropriate level of knowledge in the organization is a very important issue. It is, however, not an easy task for most organizations and it is particularly problematic for software organizations, which are human and knowledge intensive. Knowledge management is a relatively new area that has attempted to address these problems. Conclusion/Recommendations: This study introduces an approach called the Knowledge Dust to Gems approach. This approach addresses some of the issues with knowledge management by providing low-barrier mechanisms to “jump start” the experience base. This approach allows the experience base to become more useful more quickly than traditional approaches.

Journal of Computer Science
Volume 7 No. 2, 2011, 298-303

DOI: https://doi.org/10.3844/jcssp.2011.298.303

Submitted On: 7 January 2010 Published On: 25 February 2011

How to Cite: Kumar, P. & Chhokar, S. (2011). An Approach from Knowledge Dust to Gems (Knowledge Management). Journal of Computer Science, 7(2), 298-303. https://doi.org/10.3844/jcssp.2011.298.303

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Keywords

  • Knowledge management
  • knowledge dust
  • software organizations
  • Quality Improvement Paradigm (QIP)
  • Experience Factory (EF)
  • knowledge gems