Research Article Open Access

Modeling of Observer-Based Social Media Marketing for Saudi Arabia Consumers

Mahmoud Alblowi1, Omar Aloufi2, Najmah Fallatah2, Ahad Abdulqader Allam2 and Arafat Al-Dhaqm3
  • 1 Department of Information Systems, College of Sciences and Arts, University of Bisha, Al-Namas, Saudi Arabia
  • 2 Department of Information Systems, College of Computer Science and Engineering, Taibah University, Saudi Arabia
  • 3 Department of Computer Science, Faculty of Computing, Universiti Teknologi Malaysia, Malaysia

Abstract

Global change has been significantly amplified by the Internet's swift development of technology. The emergence of social media has marked a significant improvement in communication and information availability. Therefore, the social media marketing industry is a significant area used to advertise a wide range of products. In the Kingdom of Saudi Arabia (KSA), social media platforms have been widely used by people to interact with each other and share daily updates, as well as business and commercialization. Thus, the aim of this study is to propose a social marketing model for Saudi Arabian consumers to determine the influence of celebrity advertisements on consumer purchasing behaviors in Saudi Arabia such as actors, football stars, influencers, or public figures. The proposed model consists of eleven (11) common concepts: Famous-Person/Celebrity, Customer, Product, Brand Product, Normal Product, social media, TV Facebook, Snapshot, Instagram, and YouTube. The metamodeling approach has been utilized in this study for development purposes. The results revealed that celebrities or well-known people are accepted as credible sources of information and this can be used to influence consumer attitudes and behaviors in a positive way. Celebrities or well-known people can be used to promote products or services and increase product awareness. The results also showed that celebrities or well-known people can have a negative impact on consumers if they are seen to be endorsing questionable products or services, or if their actions are deemed to be inappropriate.

Journal of Computer Science
Volume 19 No. 7, 2023, 825-835

DOI: https://doi.org/10.3844/jcssp.2023.825.835

Submitted On: 28 January 2023 Published On: 11 June 2023

How to Cite: Alblowi, M., Aloufi, O., Fallatah, N., Allam, A. A. & Al-Dhaqm, A. (2023). Modeling of Observer-Based Social Media Marketing for Saudi Arabia Consumers. Journal of Computer Science, 19(7), 825-835. https://doi.org/10.3844/jcssp.2023.825.835

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Keywords

  • Social Media Marketing
  • Social Consumers
  • Celebrity Advertisements
  • Product Smart City
  • Metamodeling