@article {10.3844/ajassp.2011.1384.1387,
article_type = {journal},
title = {Role of Information Technology Infrastructure Library in Data Warehouses},
author = {Soomro, Tariq Rahim and Wahba, Hasan Yousef},
volume = {8},
year = {2011},
month = {Nov},
pages = {1384-1387},
doi = {10.3844/ajassp.2011.1384.1387},
url = {https://thescipub.com/abstract/ajassp.2011.1384.1387},
abstract = {Problem statement: The Information Technology Infrastructure Library (ITIL) is most widely used de-facto- standard, consists of set of concepts and practices for Information Technology Service Management (ITSM), IT development and IT operations. Approach: Where as a Data Warehouse (DW) is a relational database used for the purpose of query and analysis to generate complex reports for enterprises. Results: This study introduces ITIL and DW, along with DW concepts and challenges and will review how to map ITIL with DW. Conclusion: This study identified that ITIL will play vital role when and where used in Data warehouses, specifically in the form of availablilty management; IT service continuity management; capacity management; financial management; and service level management.},
journal = {American Journal of Applied Sciences},
publisher = {Science Publications}
}